911 Operator – Nintendo Switch

911 Operator - Nintendo Switch



In 911 Operator, you take on the role of an emergency dispatcher, who has to rapidly deal with the incoming reports. Your task is not just to pick up the calls, but also to react appropriately to the situation – sometimes giving first aid instructions is enough, at other times a police, fire department or paramedics’ intervention is a necessity. Keep in mind that the person on the other side of the line might turn out to be a dying daughter’s father, an unpredictable criminal, or just a prankster. Can you handle all of this?

Specifically redesigned for Nintendo Switch, 911 Operator lets you put your patience and management skills to the test, whether you’re eager to save lives on the go or want to give out orders from the comfort of your couch with a Nintendo Switch Pro Controller.


Over 900 cities from all around the world. The Free Play mode lets you choose a city to play on along with real streets, addresses, and the emergency infrastructure. You can also try the Career mode, which contains 6 cities with unique events – survive an earthquake in San Francisco and save Washington, D.C. from bomb attacks.


A number of police, fire department and paramedic units are at your disposal. The forces may use a variety of vehicles (from common ambulances to police helicopters), essential equipment (e.g., bulletproof vests, first aid kits, or technical tools) and consist of team members with different abilities.

Key features:

  • Opportunity to play on over 900 cities in the world!
  • Expansive Career mode, featuring unique calls and events.
  • Nintendo Switch-exclusive World Map feature that allows you to pick any location you want to play!
  • More than 140 types of reports to encounter.
  • 12 types of emergency vehicles (including helicopters, police cars or motorcycles).

911 Operator - Review £13.49
  • Overall - 60%

Our Thoughts...

911 Operator is an Indie game from the Nintendo eShop published by Sonka. It originated as a kickstarter campaign back in 2016 which received around 4x as much as was required to develop it. It then went to PC, Android and iOS in 2017.

You are an operator and 911 dispatcher and must dispatch the necessary emergency services to the calls you answer and the radio message that are received. Each new job you receive on the screen is colour coded to which emergency service is required. The calls that you must answer within 3 rings range from the serious to the utterly ridiculous but can be quite repetitive if you are playing a few shifts back to back.

To allocate a unit to a particular job then you must click on the necessary emergency service vehicle and then click on where the emergency is, the vehicle will then travel to the emergency.

You have the opportunity to hire a new crew for the emergency vehicles and also buy different types of vehicle as you progress through the game and make money.

The maps are in a blueprint format, in career mode, there are 6 different cities but in free game mode, you can choose from virtually any city in the world.

If you don’t meet the requirements of the shift then you will be fired.

Review copy supplied by Developer / Publisher

Check out our walkthroughs below for hints and tips on how to play the game!


  • Simple layout
  • Easy to pick up and play


  • A lot of repetition with the phone calls
  • Not much variety of gameplay
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